The telephone system that better connects your patients to care

Provide patient-centric voice communication that better connects your practice, patients and surgery team members.

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Improve voice call access
to primary care services for patients

High-quality digital switchboard services for general practices to provide the level of customer service that patients expect. Manage inbound and outbound call activity with greater control.

Easy to use

Powerful features that are intuitive and simple to use, supported by user guides and online help, with a rating of 4.9/5 on Trustpilot.

Powerful features

Well thought out features and controls that let patients and surgery staff enjoy a better user experience.

Premium Service

Highly skilled and courteous service and support helpdesk quickly provides assistance through email, online portal and voice calls.

Inbound calls

High-efficiency inbound call management helps you handle the huge spikes typical of patient inbound call queues more easily.

Outbound calls

Manage and perform outbound call activity without worrying about inbound calls going unanswered or waiting for free lines.

Remote switchboard

Supports better flexible and hybrid working patterns by connecting up your switchboard and surgery team seamlessly, wherever they are.

Key Features

Easier management of primary and
community health care telephony

An award-winning set of features for delivering efficient primary and community healthcare services, including general practice, pharmacy, dental, and optometry. Designed and built to simplify voice calling through automation and centralisation.

Real Time Analytics

Practice Managers stay on top of what’s happening now with the latest stats and analysis.

Predictive Dialler

Improve efficiency of call back activity to improve surgery team productivity, and be sure of meeting compliance.

Call Recording

Resolve disputes and improve the quality of services with secure, compliant recording, with up to 6 years retention.


Interactive Voice Response (IVR) is customised to let your patients or other callers quickly direct their calls to the right place.

Records Integration

CRM integration pops up patient information for your switchboard team when calls originate from a known patient phone number.

Queue Management

Powerful management of outbound calling activity with automated features to optimise your ability to contact patients.

Role Consoles

Four different role consoles enable all your surgery team members to focus on their jobs and responsibilities.

More Features...

Explore more features for Configuration, Decision Support, Customer Experience and Campaign Success.

Quvu primary care voice call solutions are delivered in partnership with you

Within Quvu, we have over a decade of experience in designing and setting up telephone switchboards in the cloud. We understand that every primary care organisation has unique needs, that’s why we don’t just offer off-the-shelf software. Instead, we take the time to fully customise a voice call solution to fit your specific requirements.

We pride ourselves on not just providing software, but a complete ‘software-with-a-service‘ solution. Our team of experts will work with you every step of the way, from design to implementation, to ensure that your primary care solution is tailored to help your organisation deliver better care service.

Get started with Quvu today!

Stop wondering what switching to a Quvu cloud-based telephone system could do for your primary care organisation and get started today! Discover why 9 out of 10 organisations that try Quvu, choose Quvu.

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