Your contact centre your way
Quvu adapts to your mission, enabling you to deliver outstanding service. No two organisations are quite the same. Choose a contact centre with the flexibility to adapt to your specific needs.
Enable agents to develop deeper relationships faster. Build trust and loyalty to support repeat sales. Quvu’s blended solution moulds around your business to support the way your operations work.
Increase contact rate and agent productivity up to 300% to grow your sales operations.
Instant control with web-based access to configure settings and manage distributed agents.
Clear, simple pricing with no extra or hidden charges to give unwelcome surprises!
Quvu adapts to your mission, enabling you to deliver outstanding service. No two organisations are quite the same. Choose a contact centre with the flexibility to adapt to your specific needs.
Join up inbound call pickup to dynamically respond to the need for customer service, product and technical support and sales.
Learn moreOptimise efficiency of outbound campaigns and ensure agent productivity, quality management and compliance.
Learn moreCentralise Contact Centre operations across distributed agent teams while retaining full management control.
Learn moreAn award-winning feature set for powering efficient contact centre operations. Designed and built to simplify your contact centre operations through automation and centralisation.
Tomorrow is too late. Stay on top of what’s happening now with the latest stats and analysis straight from the system.
Learn moreImprove efficiency, maximise agent productivity, improve contact rates and stay Ofcom compliant.
Learn moreResolve disputes and improve quality with secure, compliant recording, with up to 6 years retention.
Learn moreInteractive Voice Response (IVR) is customised to let your callers quickly navigate straight to the right service.
Learn moreThe power of information relating to each customer and prospect on every call, right in front of your agents.
Learn morePowerful management of outbound queues with automated features to optimise your campaign processes.
Learn moreFour Consoles. One mission. Present what’s needed to let all your stakeholders focus on their jobs and responsibilities.
Learn moreExplore more features for Configuration, Decision Support, Customer Experience and Campaign Success.
Learn more
“The real icing on the Quvu cake is that all I need to use it is my tablet and Wi-Fi, so I can manage my team from anywhere, and I mean anywhere.
…I was able to listen to their calls and let them know I was still keeping an eye on them even though I was over 3,000 miles away.”
John Moran, General Manager, IDG Direct
Within Quvu, we have over a decade of experience in designing and setting up contact centres. We understand that every business has unique needs, that’s why we don’t just offer off-the-shelf software. Instead, we take the time to fully customise a contact centre solution to fit your specific requirements.
We pride ourselves on not just providing software, but a complete ‘software-with-a-service‘ solution. Our team of experts will work with you every step of the way, from design to implementation, to ensure that your contact centre is tailored to your business needs and goals.
