Enhance customer experience with CRM integration
CRM integration preps agents for calls, enhancing customer experience. Agents benefit from seeing any contact history as well as other data that may be relevant to the call, such as the product and service information relating to each customer.
CRM integration is well suited to the complex nature of many campaigns, such as customer retention calls and B2B campaigns. With Quvu, agents are armed with important knowledge, increasing the chances of call success.